Returns & Exchanges
At Hill Country Outfitters, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, you can return or exchange unworn, unwashed items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all original tags and labels are still attached to the garments.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing